Turkey Pan Caper

When you work in loss prevention you are looking for shoplifters 95% of the time, which can turn into a long and tedious day.  It’s always a bonus when you’re in that 5% of the time when you’re not looking that you stumble upon someone. 

 I remember walking around the store, completing a tedious corporate audit, when I heard a shopping bag rustling behind me.  I turned to see a little old lady concealing a huge turkey roasting pan into the shopping bag.  Immediately I had to regroup; did I just witness this 80 year old stealing a giant turkey pan??  I didn’t have her selecting it, so I continued to watch her to see what her next move was. She made it to the women’s section and started selecting a few shirts and pants and headed into a fitting room.  At this point I thought this was a lost cause because I knew the clothes all had cheap tags attached to them that this old lady could not pop off.  All of a sudden I heard “pop, pop, pop…” coming from the fitting room and my jaw literally hit the floor.  She came out with nothing, nothing was in the fitting room and I had her in my sights.  At this point she had taken all of the anti-theft devices off and was heading for the door.  Of course she was really shocked to see me and even more surprised that I was watching her.  After all the paperwork was filed, police were called and when they showed up, they greeted her by name.

 It’s a story that I tell all new hires during orientation when discussing how to prevent retail theft.  When it comes to identifying shoplifters you have to go on behavior and not looks.  What they say is true, you really can’t judge a book by its cover.

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Posted October 1st, 2012 by Staff Writer and filed in prevent theft

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